All articles ← Knowledge Base Are upgrades available for secondary licenses? Can I get a refund for my purchase? Can I get a refund for my purchase? Can I install Gaea on two computers? Can I install Helios on my laptop as well as my workstation? Can I run GeoGlyph 2 side-by-side with GeoGlyph 1? Can I run Helios without VUE? Can I share my Helios-based scenes with others? Can I share my Helios-based scenes with others? Can I share or sell clouds created with Helios? Can I share or sell my World Machine document that contains GeoGlyph? Can I transfer my license? Can I use GeoGlyph on a Mac or Linux? Can I use Helios with 3dsmax, Maya, Cinema4D, LightWave, or Softimage? Cloud is missing or empty Do I have to pay for updates? Do I need an internet connection to use Gaea? Do I need an internet connection to use GeoGlyph? Do I need to buy the Enterprise Edition? Do I need to buy the Indie or Professional Edition? Do I own the license perpetually? Do I qualify for a free upgrade to GeoGlyph 2.0? Do you provide Academic Licenses for students and teachers? Do you provide academic licenses? Do you provide floating licenses? Do you provide volume and/or floating licenses? Do you provide Volume Licenses for GeoGlyph? Does Gaea support 32-bit files? Does Gaea use the GPU for processing? Financing through Bill Me Later GeoColor Maps are missing GeoGlyph 2.0 Installation Guide GeoGlyph 2.0 will not install or will not start after installation GeoGlyph Indie resolution limit for tiled builds GeoGlyph setup runs when I start my computer GeoGlyph will not start or crashes when opened How many computers can I use my GeoGlyph license on? Is Gaea different from GeoGlyph? Is Gaea standalone or a plug-in? Is Helios compatible with Mac OS X? Is Helios compatible with VUE Studio or Complete Edition? Macros are not visible in World Machine's Macro Toolbar Migrating files to GeoGlyph 1.3 My license has expired Problem with the new upgrade / how do I get my old version back? Sample could not be downloaded/extracted The demo or order form on the website does not work There is a large X watermark on my terrain Upgrading to GeoGlyph 1.3 What are the requirements for running Gaea? What export formats are available? What happens to my node-locked license if I change computers? What is a Machine Code and why do I need it? What is a node-locked license? What is the difference between MDK 1.0/1.1 and MDK Elemental (2.0) What versions of World Machine can I use with GeoGlyph? When will Gaea be released? Where can I find the MDK Documentation? Will there be a Mac or Linux version? WM Toolbox does not show properly, or warns that only one instance can run even when I'm not running another instance. World Machine does not recognize the macro. What do I do?